Starting a new job can come with a lot of new information, new people and new routines. You don't need to know everything on your first day. Give yourself time to learn how the workplace operates, understand your role and settle into the team.

Before your first day

Your employer should provide you with the information you need before you start.

Make sure you know:

• Your start date and time

• Where you need to go or how to access the workplace

• Who to ask for when you arrive

• What you need to wear

• Whether you need to bring identification, licences or other documents

• Any equipment or information you have been asked to bring

If you're unsure about something, it's okay to contact your employer and ask before your first day.

Take time to learn

Every workplace does things differently.

During your first few days and weeks, you'll probably be introduced to new systems, processes, policies and people. Take notes if it helps and ask questions when you're unsure.

Nobody expects a new employee to know how everything works immediately.

Understand what's expected of you

Make sure you understand your role, responsibilities and who you report to.

It can be helpful to ask your manager about:

Your priorities: What should you focus on first?

Your responsibilities: What are you responsible for day to day?

Communication: Who should you speak to when you have questions?

Performance: How will you know you're doing well in the role?

Having these conversations early can help you understand what is expected and where to go for support.

Get to know your workplace

Starting a job is also about learning how the team works together.

Introduce yourself, learn people's names and pay attention to how information is shared. You don't need to understand every relationship or process immediately. This will become easier as you spend more time in the workplace.

Ask questions

If you don't understand an instruction or aren't sure how to complete something, ask.

It's usually much better to clarify something than to guess, particularly when it involves safety, customers, equipment, workplace procedures or important deadlines.

Asking questions is part of learning a new role.

Know your workplace rights

When you start a new job, make sure you understand the basics of your employment, including your employment type, pay, hours of work, breaks and leave entitlements.

Keep a copy of your employment contract and any important documents provided by your employer.

If something about your employment doesn't seem right, you can seek further information or advice.

Give yourself time

It takes time to become comfortable in a new workplace.

You may not remember everyone's name, understand every system or feel completely confident straight away. Focus on learning, asking questions and building your knowledge of the role over time.

Ready for what's next?

Continue building your skills, experience and confidence as your career develops.